Partner Policy

1. Purpose
The purpose of this Partner Policy is to establish the general guidelines that govern the relationship between The Hub Travel and the affiliated companies (hereinafter, the "Partners"), guaranteeing a framework of transparent, fair and mutually beneficial collaboration, in accordance with current legislation and the quality standards of the tourism sector.

2. Scope
This policy applies to all companies, agencies, operators, suppliers and entities that are part of The Hub Travel Partner Program, as well as to the activities derived from their affiliation, promotion and marketing of products or services within e-commerce.

3. Guiding Principles
The relationship between The Hub Travel and its Partners is based on the following principles:
Transparency: All transactions, agreements and communications must be made in a clear and verifiable manner.
Mutual trust: The parties undertake to maintain a relationship based on good faith and the fulfillment of commitments.
Compliance: Each partner must operate in accordance with the laws, regulations and tax requirements of its country.
Quality and service: The products and services offered must comply with international tourism quality standards.
Customer satisfaction: The traveler is at the center of the experience; all actions should be oriented to offer value and security.

4. Conditions of Affiliation
To join the Partners Program, companies must:
Complete the application form available on The Hub Travel official website.
Present current legal documentation supporting its incorporation and authorization to operate.
Comply with the quality requirements and customer service policies defined by The Hub Travel.
Accept and sign the Commercial Collaboration Agreement, which details the technical, operational and financial conditions of the affiliation.

5. Obligations of the Partners
The Partners commit to:
To keep updated all the information related to your company and the products or services offered.
Respect the prices, conditions and commercial policies published on the platform.
Provide timely responses and professional attention to customer inquiries or requests.
Comply with legal, fiscal and consumer protection regulations in the markets where they operate.
Notify in advance any change that affects the availability, conditions or prices of the published services.

6. Rights of The Hub Travel
The Hub Travel reserves the right to:
Request additional information or documentation at any time.
Audit the quality, authenticity or compliance of the services offered by the Partners.
Suspend temporarily or permanently the exhibition of products or services that do not comply with the established policies.
Modify the terms and conditions of the Partner Program upon reasonable notice.
Terminate the relationship with the Partner in case of contractual breach, commercial malpractice or reputational damage to the brand or customers.

7. Member Benefits
Affiliated Members will have access to:
A sales channel specialized in tourism, with national and international projection.
Commercial visibility and brand positioning within the platform and its marketing campaigns.
Participation in promotional activities, fairs and events organized by The Hub Travel.
Strategic advice and support in digital marketing and SEO positioning.

8. Confidentiality and Data Protection
All information exchanged between The Hub Travel and its Partners will be treated as confidential and used exclusively for operational and commercial purposes of the program.Both parties shall comply with current legislation on personal data protection and privacy.

9. Duration and Termination
The affiliation relationship shall be for an indefinite term, unless:
The Member must give at least 30 days prior written notice of termination.
The Hub Travel determines to terminate the agreement for breach, inactivity or justified business reasons.
In the event of termination, the Partner shall honor all reservations and commitments made up to the effective date of termination.

10. Policy Modifications
The Hub Travel may update or modify this policy at any time, ensuring timely notification to its Partners through official communication channels.

11. Contact
For questions regarding this policy or the Partner Program, interested parties may contact: info.support@thehubtravel.com.